Forum Discussion
Locked Out of Storyline File
Storyline froze so I restarted my laptop. Now I am getting this error message. I've tried troubleshooting with not luck. Does anyone know why this is happening?
Hi Christina,
Thanks for reaching out, and great call to connect with our Support Team! I see my teammate, Fannie, shared some initial steps on reaccessing your file.
Another tip you can try is to copy the file, rename it, and place it in a different folder or your desktop, and try to re-open.
Keep at with Fannie, and let us know if the steps helped!
