Logo - Modern Player - doesn't display

Hello Jessica,

Thanks for reaching out! 

Since you're using the Modern Player, you'll want to make sure that your logo has a maximum height of 170 pixels. Additionally, when you use the modern player, your logo won’t display on smartphones. Nor will the logo show when you disable all the sidebar tabs.

You can check out this article to check out all of the guidelines for adding logos to Storyline 360 courses that use the Modern Player. 

If your logo meets the requirements shared in the article, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!