Forum Discussion

JaimeSalazar's avatar
JaimeSalazar
Community Member
4 years ago

Loss of content when changing ownership

I need urgent help please.

The owner of a content in Rise 360 included me as a collaborator and then transferred ownership of it to me. Unfortunately the content does not appear to me and he indicates that I am the owner, so he can no longer manage it.
Is there a solution for this situation? Or have we lost the content for good?

  • Hi Jaime,

    Thanks for letting us know you're having trouble locating your content. My teammates John and Shiela are on the case, and you're in the best of hands. We'll do all we can to sort this out for you!