Forum Discussion

NickDuben's avatar
NickDuben
Community Member
3 years ago

Lost Ability to Close All Tabs/slides

I just updated Storyline 360 today (12-5-2023), and for some reason I can no longer "close all tabs" when I right click on one of the working slide tabs.  I can still click the "x" to close them one...
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
2 years ago

Hi Nick, 

Thanks so much for following up with my colleague Jose! 

I'm not able to access the images you've included in your reply. When accessing this thread in the community, along the top ribbon, can you click on the Insert and image graphic? 

Then, you'll be able to choose the image file and then upload the screenshots to your reply! 

We'd also be happy to take a closer look at this privately in a support case if that is easier for you.

Looking forward to hearing from you! 🎉

NickDuben's avatar
NickDuben
Community Member
2 years ago

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hello Nick and Jon,

    Thanks for the additional information. I went ahead and opened support cases on your behalf so we can get you in touch with our support team. They'll have access to equipment that can closely resemble your setup, and I've also gotten them up to speed with all the troubleshooting steps that you've already taken. You're in good hands, and someone from our team will be in touch shortly!