Forum Discussion
DigitalTeach01
4 hours agoCommunity Member
MAJOR problem with video net::ERR_CACHE_OPERATION_NOT_SUPPORTED
Hi, all of a sudden SCORM package dont show videos and give this error in consolle.
Previously, the same error was with mp3 files like reported here https://community.articulate.com/discussions/dis...
DigitalTeach01
3 hours agoCommunity Member
they use chrome so i cant ask any other browser. anyway we tested edge and is the same
DShaw
3 hours agoCommunity Member
Its chrome issue I think... I've had this before. The root cause was Chrome refusing to cache cross-origin video responses inside an iframe, which is how all SCORM content is delivered. Your LMS needs to send the correct HTTP headers with the video files.
- DigitalTeach013 hours agoCommunity Member
tnx for your answer. the issue here is that I can't ask the customer to modify the LMS just for my course
- DShaw3 hours agoCommunity Member
You could try changing the video quality slightly in Storyline then re-publish it might chnage how the browser handles the stream or change the video compression
- DigitalTeach013 hours agoCommunity Member
do you think switching to adaptive quality may actually solve?
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