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KarenPouye-b94f's avatar
KarenPouye-b94f
Community Member
3 years ago

Making changes in the Simulation Videos

I completed a step-by-step simulation only to be then told by my manager that one of the staff photos in the simulation video needs to be removed.
I have watched some videos explaining how to make edits to simulations to remove sensitive information, however, this only works on text and still images.

I went to the media library and found a series of png images, which I hoped were the entire video, however, after editing these (replacing the photo) I found that the old photo still appeared in frames during the simulation.
If I could access the original video, I could edit it, however, there doesn't seem to be a video anywhere (unless I export it), which doesn't solve my problem, because I need to edit the simulation video itself.

Any suggestions?

  • Hello,

    Thanks for reaching out!

    I'm sorry you're having an issue with editing your simulation! I would love to help you troubleshoot this, but I have a couple of follow-up questions.

    • Was the original video also from the media library?
    • If so, did this video have a name?

    I look forward to your response!