Forum Discussion
Measuring the impact of a leadership development course
Hello Heroes! In your experience, what's worked best to measure the impact of a leadership development program or course? What methodology/tools helped you collect the data that best demonstrated wh...
This is a great question.
John gave some great points. I like the Manager and the 360 feedback. Sometimes it takes a while or is difficult to get feedback from others, but if Leadership is serious about measuring impact, they'll make a way to get that data from Management.
I haven't been able to measure impact as much as I'd like to but I do know one small thing you can do is measure Confidence--"How confident were you at this skill before taking this course? After?" Learners can rate their level of confidence or level of competence. It's still just a basic survey of their thoughts but it's a start.
At my previous place of employment, we leveraged the Total Recordable Incident Rate (TRIR) since our industry was in Operations. We did not say there was a direct correlation, but we did note the timing of our training programs and the TRIR decrease since then. That was helpful.
I'm following this thread to see what others do to measure impact.
