Forum Discussion
Modern Player (Light Theme) Initial Display Issue
Does anyone know of a fix for the way that the Modern Player (Light Theme) is initially displayed when imported in RISE 360 as an interactive content block from Storyline/Review 360?
The Light Theme looks great after the play button is activated, yet the initial static display is dark and always displays the file name of the template block from Storyline/Review 360.
I'd love to discover a way to make the "Light Theme" consistent (before play button is activated), but at the very least, is there a way to prevent the file name from the template being displayed in the upper left corner? (Screenshots attached)
Thanks!
Hi Greg,
Thanks for posting here in the forums. If you're up for it, could you please submit a case with our support team so they can take a closer look at what's going on here and help you resolve this. Include all of the information from above and the screenshots in your case .Thanks :)
Done! Thanks Nicole! :-)
I think i was able to do that earlier - I needed to update my player settings in storyline and save the file before importing it into Rise.
I did that too (several times in fact), yet still always getting the dark static player with the file name displayed before activating the play button. Opened a new case this morning to hopefully find a solution.
Hi Greg,
Glad to hear you've reached out to support! I'm sure they'll take great care of you.
In the meantime, if there's anything else I can do to help, please let me know. :)
Hi Allison,
I'd love to know if there has been any progress on this issue. Never heard back from support on this.
Hey Greg, thanks for checking in. We've still got our eyes on this issue, and we promise to keep you posted on our progress. As soon as we get more information, we'll pass it along to you!
Thanks Alyssa. Still seeing the same behavior. Has there been any progress on this issue? Thanks! :-)
Hi there, Greg. 👋 No updates yet. If this issue gains more traction and we release an update that changes the behavior, we'll let you know here and in your support case!
Hi, Greg.
I just wanted to update this discussion to share that since Update 54 of Storyline (Build 3.54.25674.0), you can use a cover photo to remove the title of your project from the initial display.You can learn more about cover photos in the article below:
