Forum Discussion
Moodle issues with Storyline
You are getting Error 500, which means the moodle setup that you are using is having server side issue. Given the fact, things are working elsewhere, my first guess is that it could be due to the "POST Size Limit" of the server you are using. Whats the size of your zip file ?
- SamWalker-f63e53 months agoCommunity Member
Thanks for the reply. I have increased the limits on the php.ini file as well as on Moodle and larger uploads are working correctly. The file is 120Mb, but other files I have uploaded have been larger.
I am working on it at the moment. Certain slides will work when exported individually. Some will not. When I remove all items from a slide that will not work, then it will work, so I am assuming that it is a single media file within Storyline which is causing the issues. Trying to find it by trial and error, but it is a slow process.
- PrasoonN3 months agoPartner
Enable your debugging options in php.ini, then go to your apache error log and see whats in the stack trace corresponding to Error 500. It would point you to whats causing this issue.
If you have the error log and need the inputs, you can share the snippet with me.- SamWalker-f63e53 months agoCommunity Member
I narrowed it down to slides which had countdown videos on them. I reuploaded the videos, replaced them, reduced file size, but it was only when I deleted the videos completely from the slides that it worked. Very strange issue. Not sure what was going there. Thanks for the help.