Forum Discussion

DougDoyle's avatar
DougDoyle
Community Member
7 years ago

Mouse Pointer Keeps Disappearing

Is anyone else experiencing the ghost mouse pointer? I use a touch screen to develop even more rapidly than usual. Don't know if I'm just going to fast or what, but randomly the mouse pointer turns ...
storyline 360
MeganDaniele-4a's avatar
MeganDaniele-4a
Community Member
6 years ago

Just happened to me as well. 

I do use a convertible laptop (touchscreen and keyboard), but have been only using the keyboard and mouse to develop the course. When I went to preview it, I used the touchscreen to test for usability. When I was done previewing, I close preview to make additional edits and my cursor was gone. 

I'm using a Dell XPS 2-in-1. 

Hope that helps! 

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    6 years ago

    Thanks for sharing these details! I'll update our report with your comments.