Forum Discussion
DougDoyle
7 years agoCommunity Member
Mouse Pointer Keeps Disappearing
Is anyone else experiencing the ghost mouse pointer? I use a touch screen to develop even more rapidly than usual. Don't know if I'm just going to fast or what, but randomly the mouse pointer turns ...
AndreaKoehntop-
4 years agoCommunity Member
Hi Wolfgang, and welcome to the E-Learning Heroes community! ✨
Since this is an older thread with various discussion, I'd like to ask you a few follow-up questions so I can get more details to share with our support engineers before we open up a case for you:
- Are you experiencing this issue on a Mac or a PC?
- If on a PC, which version of Windows are you currently operating on?
- Are you using a touch screen device, or not?
I look forward to your answers and to begin troubleshooting with you!
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