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KimMartin-fa40f's avatar
KimMartin-fa40f
Community Member
2 years ago

Move user from one account to another account

Hi,

Has anyone had to move a user and their content to a different account?  Not from a team member to another team member.  If so, how did you do it?

There are now two SUB accounts and a user needs to be moved to the other account. 

  • hkanstrm's avatar
    hkanstrm
    Community Member

    I transfer content to the admin account first ( transfer ) and then (send copy) to what ever account that have been setup and needs the content.
    Its manual work all the way...

  • Hi Kim!

    You can remove the user from the current account, and choose to do Nothing when asked what to do with the user's content. The content will remain with the user, and is accessible when the user joins another account.

     

    See more details in the article below which discusses how to control content when removing users from the team:
    Articulate 360 Teams: Managing Content When Users Leave Your Team