Forum Discussion
My Storyline is taking forever to open. Is there a fix?
Me and my entire team are experiencing this regularly as well. I am curious how clearing a different application's cache has anything to do with opening the storyline application. if it was Rise sure but this is a separate application than any browsers. Is there integration that I'm unaware of?
Hi NateMarshall-91,
Thanks for sharing what you’re seeing here, that definitely sounds frustrating, especially with the increase in load time after the update.
I also see the question around browser cache, and you’re right to pause on that. Since Storyline is a desktop application, browser cache wouldn’t typically affect how quickly it launches.
What’s happening here is more likely tied to something in the local environment or the recent update. A few things that can help narrow it down:
- Try launching Storyline with a new, blank project to see if the delay still occurs.
- Check whether your project files are stored locally versus on a network or synced drive (like OneDrive or SharePoint).
- Running a quick repair of Storyline can help resolve unexpected slowdowns after an update. This guide walks through the steps.
If this started happening across a team at the same time, that’s especially helpful context. In that case, connecting with Support is a great next step so the team can take a closer look at what might have changed with the latest update.
That helps paint a clearer picture of what’s going on and gets you moving toward a fix more quickly.
