Forum Discussion

OBryant's avatar
OBryant
Community Member
6 months ago

My Storyline is taking forever to open. Is there a fix?

This started for me a few weeks ago after I did an update. Usually, my Storyline would take about a minute or so to open and be fully ready to use. But now it takes upwards of 5-10 minutes before it'...
advice
Articulate 360
storyline 360
JarrodMerriman's avatar
JarrodMerriman
Community Member
3 months ago

Did you ever get a resolution to this Kelly? 

 

Experiencing the same issue at the moment.

LucianaPiazza's avatar
LucianaPiazza
Staff
3 months ago

Hi JarrodMerriman​ 

Thanks for reaching out!  If I understand correctly, it sounds like you may be experiencing the same behavior that OBryant​ shared, where Storyline takes several minutes to fully launch.

To help us confirm whether it's the same issue, could you share a few more details?

  • Which version of Storyline 360 are you currently using? Our latest version is Update 122. 
  • When did you first notice this behavior? Did it begin after updating Storyline?
  • Do you see the same delay whether you're opening a new project or an existing one?

 

If you're still experiencing this with the latest version of Storyline, we'd be happy to take a closer look at your setup in a support case.

Looking forward to hearing from you!