Forum Discussion
New in Review 360: Request Review
Are you sick of chasing down stakeholders to get them to review your courses? If so, you’re going to love being able to request and track reviews directly in Review 360. This handy new option will you save time—and headaches—by eliminating the need for endless back and forth with your stakeholders about where they’re at in the feedback process.
Here’s how it works: When you open a course in Review 360, you’ll see an all-new Review Request button.
Once you’ve selected that button, simply add stakeholder email addresses, share any additional information they might need, choose a due date, and hit Send Request.
From there, Review 360 saves you time by taking over the notification process. It will email reviewers about your project right away. And if you add a due date, it’ll automatically send reminder nudges to your reviewers just before, on, and after that date if they haven’t finished looking over your course.
And that’s not all! You and your stakeholders can now easily see where everyone is in the review process right within Review 360 thanks to the status labels that appear next to each reviewer’s name.
So you won’t need to email stakeholders to check up on them because you’ll already know what’s going on.
If you’re an Articulate 360 subscriber, you can access this new feature immediately in Review 360. And if you don’t have Articulate 360 but want to try out this feature, you can start a free 30-day trial. For more detailed information about this feature, check out this helpful article: Review 360: Request Review.
So let us know what you think of this new Review 360 feature in the comments below.
The Review 360 Team
Hi, everyone!
On behalf of the Review 360 Team, I'd like to thank you all for the valuable feedback. Your suggestions through the beta program guided us to develop additional features, such as:
- Allowing stakeholders to reset their status after completing a review for more flexibility.
- Sending a request to multiple reviewers simultaneously by copying and pasting their email addresses in bulk.
- Boosting the engagement in review request messages with a new text-formatting toolbar.
Request review is no longer in beta, but we're continuing to gather feedback and enhance the feature. You can still share your ideas through this discussion or the in-app "Share You Feedback" link.
I'm probably in the minority, but I don't want it and don't like it cluttering up the interface. How can I turn it off?
Great addition to Review 360! I would like to be able to add bulk emails (separated by comma) instead of entering each individual email, then clicking add.
I love this feature -- and the fact that Articulate is always improving! Question though. We are ready to send out a course for beta review and my client is concerned about security (she doesn't want the course to be shared around as it is going behind a paywall when approved). If we specify reviewers by email and provide a password, is this sufficient to keep reviewers from sharing the content with others?
Hi Ellen,
I'm happy to hear that you're loving the new Review 360 feature!
I see you've also connected with my teammate, Mark, in a support case, good call! Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!
it would be great if we could have automation, where you assign an SME email to a course and every x number of months a review request is sent out. We update our courses quite frequently so would save us a lot of time
Hi Ben,
Thanks so much for sharing your thoughts regarding automation for Review requests! We'll be sure to update this thread if any adjustments are made to this feature in the future.
Is there a way to customize the message that comes from Review, so that our internal business reviewer see our email address instead of review360?
Hello Michelle,
The only thing that can be customized right now is the message that is included in each Review Request that is sent out.
There isn't a way to change the email account that is used to send this message from and the message included in the automated email that is sent out, unfortunately.
It would be nice if we received the email message, so we can see what our Reviewers are seeing. I started adding myself as a Reviewer also, so I would receive the email notification my Reviewers receive.
During beta, is it only the person with licence that has access to the 'Review Complete' button and that shows progress on whether the content was viewed, commented, completed? I've just issued something for review to a group of people but it was only myself that had access to the 'Review Complete' button. I asked someone who had the review link to check and they just had a blank screen under review, no button to complete the review.
Hi Rachel!
Thanks for reaching out and sharing the screenshots!
The behavior your colleagues are encountering does sound strange. Even if a reviewer is not signed into Articulate 360, they still should see the comments section in the Review tab as shown in the screenshot below:
As troubleshooting steps, I would suggest your colleagues try:
- Clearing the cache of the browser being used, then access the link again.
- Using different browsers to determine if the behavior is specific to one.
- Opening the link in incognito mode to rule out browser extensions causing the issue.
If that doesn't do the trick, please let us know here in the discussion or reach out to our support engineers so we can continue troubleshooting with you!
I have been using this feature recently working with my SMEs. I would like to be able to see when I sent the initial request as well as the due date. Sometimes I need a record of when I sent the request and do not want to have to send a duplicate email from my work address to create that record.
Hurray! This sounds like it'll be a great help.
I can't wait to start using this! One less email to send.
I hate this button and really wish it would go away, or at least be hidden behind the menus at the top right. It is big and glary and no use to me, and distracts me from what I want to be focussing on, which is reviewing the file.
