Forum Discussion
NEW IN RISE 360: Closed Captioning
Hi, Hayley — I would suggest testing your SCORM output file in another LMS environment, like SCORM Cloud. Then you can compare the behavior in SCORM Cloud to your LMS experience to try to parse out Rise 360 issues versus LMS issues. We are happy to help you with that testing if you'd like to share your output file!
Hi, Jeffrey — When you published your course for Web, did you follow these steps? Did you make any changes to the published output file before hosting it on your web server?
Hi Alyssa! Yes, I did follow those instructions exactly. I did not make any changes to any files when I uploaded to our server. I even verified that the caption files were in the assets folder. The video player shows that there are captions, but when I select “English” the captions do not appear on the player.
Here's the project loaded to our server: http://services.brandman.edu/cii/1248/teacher-credential-program/index.html