Forum Discussion
NEW in Rise: Export for Translation
Hello! I've been facing the same challenges as other users when using a pro translation service and having an issue with HTML tags. Is there a future fix for this yet?
Hi Susan. It sounds like the HTML tags included in Rise's translation output is causing issues for your translation service. We're still investigating this issue.
So that I can clarify the impact this issue has on you in our reporting, is your translation service unable to use the files at all? Or is it a very costly workaround for them to modify the files before translating? Lastly, are you also using Trados, or another service? Thanks for your help!
- SusanByron7 years agoCommunity Member
Hi Lisa,
In theory they could use the files, but are concerned we wouldn't be able to upload them correctly back into Rise. And yes, our translation company is using Trados.