Forum Discussion

Community Member

4 years ago

New version of Storyline 3 changes background color in old version contents

Hi All, I used to create content in an older Storyline 3 version: Storyline-3_3.8.2. Recently, I upgraded for 3.12. Unfortunately, when I open any of my old contents (which were created in Sto...

storyline 360

MariaCS

Staff

4 years ago

Hi, Soma.

Thank you for sharing the details and the screenshot of what you're experiencing after updating Storyline 3!

I opened a case with our support engineers on your behalf, so you should hear from our team via e-mail soon.

SomaLukcshzi-d3

Community Member

4 years ago

Thank you Maria

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contents","id":"message:872451","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:1230940"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:872451"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:872451"},"body@stripHtml({\"truncateLength\":200})":" Hi All, \n I used to create content in an older Storyline 3 version: Storyline-3_3.8.2. \n Recently, I upgraded for 3.12. \n Unfortunately, when I open any of my old contents (which were created in Sto...","body@stringLength":"720","rawBody":"

Hi All,

I used to create content in an older Storyline 3 version: Storyline-3_3.8.2.

Recently, I upgraded for 3.12.

Unfortunately, when I open any of my old contents (which were created in Storyline-3_3.8.2.) in this new version the background color is changed.

Please check the attached file.

Interestingly, the color is correct (white) in the Scenes panel (left bar), but the slide itself is incorrect (pink) if you click on the slide itself.

Could you please help me out with this? I would like to have the backgrounds in the original way.

Thank you already in advance

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Thank you Maria

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Thank you Maria

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Hi, Soma.

Thank you for sharing the details and the screenshot of what you're experiencing after updating Storyline 3!

I opened a case with our support engineers on your behalf, so you should hear from our team via e-mail soon.

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Hi, Soma.

Thank you for sharing the details and the screenshot of what you're experiencing after updating Storyline 3!

I opened a case with our support engineers on your behalf, so you should hear from our team via e-mail soon.

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