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CrateurDigit080's avatar
CrateurDigit080
Community Member
7 months ago

No Screenshots in review for the comments

Hello,

I'm adding comments in review for a rise course, but for some reason the screenshots of the activities in question are not appearing in the comments. 

I see this problem has already arisen for others, but i don't have the solution.

Thanks in advance for your help !

 

Review 360
  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    6 months ago

    Hi Créateur Digital04!

    Thanks for letting us know! I see that this might be a browser issue. Which browser are you using when viewing Review 360, and which browser are your reviewers using?

    We always recommend using an updated browser, which might be the culprit here. If you're using an updated browser, do you mind sharing the review link and I can take a look?

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    6 months ago

    Hello Créateur Digital04,

    Does the same behavior happen when using either Mozilla Firefox or Microsoft Edge? Testing on other browsers would help verify if the behavior is browser-specific. And, please open a case with our support team here to share your Review 360 link privately with our support team. We'll let you know what we find when we finish testing your course!

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