Forum Discussion
Review 360 comments not attaching to correct slides
Hi,
Are there steps I can take to resolve comments not attaching to correct slides in Review360? This happens intermittently with several users.
I have several SMEs reviewing Storyline360 courses on the Review360 site. They are working remotely (on the corporate network, using corporate laptops) and onsite.
Any help would be appreciated. Unfortunately, I can't share the Review link as this content is secured under a regulatory act.
Cheers,
Sandy
We are also experiencing the same issue. I'm hoping someone will have an answer!
This is happening intermittently but once the misaligned comments start happening on a file, they won't stop. It seemed to 'reset' when I refreshed the screen but that may have been coincidence. I'll be contacting the Articulate Helpdesk, as this makes for an incredibly messy review.
Agreed! This is still happening!!!
Any luck getting a resolution for this? My organization is having the same issue.
I raised a ticket and learned that there is a known issue that occurs after a user has clicked Submit on a question slide and got the Invalid Response layer. I have had the comment issue without any involvement of questions slides, but this could still be the same bug. You might want to raise a ticket.
Thanks for this. Did you get a fix from Articulate for the issue?
