Hi Brooke, and thanks for reaching out!
I understand that you're unable to click the play button when viewing your course on Firefox. I'm happy to help narrow down the issue and have a few clarifying questions to start.
- Does this issue occur when using other browsers? Here is a list of our browser requirements for Review 360 that may be helpful.
- Are you using the most current version of Firefox?
- Are you viewing the course on a desktop or mobile device?
If you're comfortable sharing your file, I'd like to test it out on my end. You can upload it here or share it with our team privately in a support case. We'll delete it from our systems once troubleshooting is complete!
