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DynamicDevelope's avatar
DynamicDevelope
Community Member
3 years ago

NVDA Accessibility - layer/button error

I've been testing a module we've built and published from SL360 v3.66. Testing in Chrome and FireFox.

Using NVDA the accessibility skips out content when we have a button on a layer opening another layer. When we do this is misses out all of the content and the rest of the focus order. There's also an error showing in the console log, we think this is causing the problem. 

Let me know if you'd like me to share the file.

Thanks

  • Hello Dynamic. Developers!

    I'm sorry to hear you are having issues viewing your content as expected while using NVDA. 

    Have you tested your course outside of the LMS? For example, locally, on a web server, or even in SCORM cloud. Is the behavior the same?

    I'd also recommend sharing your file with our Support Engineers in a support case. They'll test your project and reply with their findings.

  • Hello Dynamic Developers!

    Good news! Today, we just released Storyline 360 Update 74 (Build 3.74.30180.0) which included the fix for the bug where screenreaders skip objects on succeeding layers.

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app!

    If you have additional questions, don't hesitate to reach out in this discussion or in a support case. 

  • Hi John,

    I wanted to bring up this ongoing issue again. Even with the latest build of SL360, the problem of content skipping on the layers persists. To access the missed content, we still have to navigate back up the order.

    I kindly request you to revisit this matter and explore potential solutions.

    Thank you for your attention to this matter.

  • Hi Dynamic Developers,

    Thanks for reaching out! I understand your screen reader is skipping content on layers. I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will be in contact soon to help you through this issue.