Forum Discussion

SabineStauffer's avatar
SabineStauffer
Community Member
3 months ago

Order Steps in Process blocks

Hi, Revising my course with a processblock I found I would like to insert another block as step1 and move step1 to step2. Somehow it seams, step 1 is fix after the introduction and this is not workin...
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AdamKenworthy-c's avatar
AdamKenworthy-c
Community Member
3 months ago

I'm with SabineStauffer on this one.

I have had this now on a few process blocks where Step 1 seems fixed and no other steps can be placed ahead of it to become step 1.

Any step from 2 onwards can all be moved between each other just fine.

This is very frustrating issue. 😡 

  • KarlMuller's avatar
    KarlMuller
    Community Member
    3 months ago

    I explained how to do this elsewhere in this thread.

    • AdamKenworthy-c's avatar
      AdamKenworthy-c
      Community Member
      3 months ago

      To clear any confusion, I am fully aware how the steps are re-ordered in the process block using the drag handles. But the point I was in agreement with Sabine it works fine except it 'appears' Step 1 is locked and can not be moved itself to another position, or another step cant be put before it.

       

      • KellyAuner's avatar
        KellyAuner
        Staff
        3 months ago

        Hi AdamKenworthy-c and SabineStauffer,

        Thanks for reaching out!

        I tested this out on my end and was able to reorder Step 1 by selecting the pencil icon and dragging the handle. Here's a quick Peek. I can see in the example that Adam shared, they're unable to reorder Step 1. Does this happen with every course? Is there a specific template where you're seeing this issue?

        If you're comfortable sharing a copy of your course with our team, we'd be happy to take a closer look and investigate what's going on!