Forum Discussion
KellyAuner
11 months agoStaff
Hi Pam,
Welcome to the E-Learning Heroes community!✨
Thank you for detailing the issue your client is experiencing. I'm happy to help troubleshoot and have a few clarifying questions.
- Is this only happening for one specific user or multiple users?
- Viewing the course in both Edge and Chrome was a great call. Have they checked for any updates?
Here is a list of the system requirements for Articulate 360 apps. If the issue is specific to one user, they may want to review this article to narrow down the cause.
I hope this helps!