Forum Discussion

JasonGressman-8's avatar
JasonGressman-8
Community Member
6 months ago

Pausing/Resuming audio when leaving presentation to go to intranet

I have 3 buttons on a slide. Each button takes the learner to a different page of our intranet site. When they click a button, the audio pauses as it should. But when we return from the intranet page...
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DebraGarcia-d3e's avatar
DebraGarcia-d3e
Community Member
6 months ago

set the slides to Resume saved state

 

  • JasonGressman-8's avatar
    JasonGressman-8
    Community Member
    6 months ago

    I set that on each of my slides that have hyperlinks, and it is still starting the slide over from the beginning when I return. 

    • EricSantos's avatar
      EricSantos
      Staff
      6 months ago

      Hi JasonGressman-8​,

      Happy to help! I understand that the issue happens when you're hosting on your intranet site.

      Is your intranet site running an LMS or a Web server? If it's running an LMS, have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform: 

       

      If you can replicate the behavior in SCORM Cloud or if your intranet is running a Web server, would you be willing to upload a copy of your project file here or privately by opening a support case so we can look at it? We'll delete it when we're done testing.

      • JasonGressman-8's avatar
        JasonGressman-8
        Community Member
        6 months ago

        I uploaded the file in a case along with a better description. The content is not in an LMS yet, but it will be once it passing "testing". Currently I am testing it in 'Review'. I don't know if you will be able to access out intranet site at all. It may very well be behind a firewall. 

         

        Thanks for your assistance. 

         

        Jason