Forum Discussion
JohnJohnson-6a8
5 days agoCommunity Member
PC Cursor disappears
I can begin a work session with SL, can see the cursor just fine. At some point, the cursor vanishes when I'm over any SL window. If I take the cursor over any other software, it re-appears. Anyone ...
KellyAuner
3 days agoStaff
Hi JohnJohnson-6a8,
Thanks for reaching out!
I'm happy to help troubleshoot and have a few clarifying questions to start.
- Does this happen in multiple files or a specific one?
- If only one file, you can try importing your slides into a new Storyline project
- Does this happen if you view the course on a desktop computer?
A Storyline repair typically fixes unexpected behavior. If the issue persists, it would be helpful to see a screen recording of what you're experiencing. You can upload that here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete!