Forum Discussion

AmberLeeMogg's avatar
AmberLeeMogg
Community Member
8 years ago

PDF filename changes when downloading from Rise

Hi there, We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    2 years ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Thanks, Adele. I'd be curious if the same thing happens in another LMS environment, like SCORM Cloud. If it works properly on SCORM Cloud, it's a good indication that the issue is in the LMS.

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