Forum Discussion

AmberLeeMogg's avatar
AmberLeeMogg
Community Member
8 years ago
Solved

PDF filename changes when downloading from Rise

Hi there, We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    2 years ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

Stephaniesingh's avatar
Stephaniesingh
Community Member
4 years ago

We are using Skilljar

LeaSAgato's avatar
LeaSAgato
Staff
4 years ago

Hi Steph, thanks for letting us know the LMS that you're using to host your courses. We have this issue documented and we'll let you know as soon as we have updates on this possible software bug.