PDF Web Object view is pixelated

Hi, Al.

Thank you for reaching out!

I'm happy to help you investigate what's causing the pixelation on the PDF! Can you share your .story file or a screenshot showing the differences? 

You can share it privately through a support case, if you prefer. 

Hi Maria,

Thank you for the response. Attached is a side by side screenshot of the pdf. As you can see, the one on the left is pixelated while the other isn't. Not really sure why this is happening. I created a test project with different aspect ratio (16:9) and the same issue occurs. 

Hi, Al.

Thank you for sharing the screenshot!

I went ahead and opened a support case on your behalf, including all the information you provided. You should hear from our team soon via e-mail. 

+1 from me as well for this to be more urgent on the roadmap please, I have seen threads on this from 3 years ago now. I'm not sure why the quality goes way down when a pdf is displayed as a web object, it makes this feature unusable in its current state.

I had a look at the scale implementation of web object - they scale the wrapper around the webobject twice - first with width and height (which is technical correct) but the wrong values - than they fixed the problem with "transform: scala(1.xxx)".

with firefox it looks ok but blury

with chrome is looks horrible

Jürgen

Do we know if there is a fix for this? It looks like Jürgen identified the issue (Thanks Jürgen!).

Do we know if this is a storyline problem or a browser issue?

Also, Jürgen - when you say "they scale the wrapper" are you referring to Articulate, or the web browser?

Thank you, Jürgen!