Forum Discussion

DTDFMTraining's avatar
DTDFMTraining
Community Member
3 months ago

Peek Icon Disappears in Windows after loading

Hello,

 

I just installed (and uninstalled and installed again) Peek 360 from my Articulate 360 menu.

Each time I select Open, the Peek video camera icon appears in my window task bar, but when I go to select it, it disappears, never to be seen again.

Please help.

Peek 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 months ago

    Hello DTDFMTraining, 

    Thanks for reaching out! Sorry to hear you're running into trouble when downloading Peek 360. 

    Are you currently working on a Mac or PC? 
          Here are the tech specs for Peek 360 for both:

    If you're still having trouble accessing Peek on your device, we'd be happy to investigate this further within a support case. 

    Looking forward to hearing from you!

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