Forum Discussion
Variable references in text boxes disappearing when resize browser window
I just upgraded to v3.86 and there appears to be a new bug where variable references displayed in text boxes are disappearing when you resize the browser window. Has anyone else experienced this?
Hello everyone, 🎉
I have some great news to share. We just released another update for Storyline 360. In Update 93, we’ve included important fixes and new features. One of the bugs we’ve fixed:
- Dynamic variable placeholder values disappeared after resizing the browser or preview window
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
Hello Ken,
Sorry to hear you ran into this issue.
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
As a workaround, you can downgrade your installation to a previous version in the meantime to allow your courses to publish without the issue.
Unfortunately I am not able to share the project files but I submitted a support case yesterday and am waiting to hear back. I can confirm that the issue is occurring with a few different projects that we recently re-published with v3.86. They did not do this when published with prior versions.
Good call on opening a support case! I can see that my colleague Cleo has already started working on it. You're in good hands, and we'll continue the conversation there!
Could this support case be solved? It seem we are running into the same issue on some projects.
Hi, Hannes!
Thanks for reaching out and I'm sorry you've encountered this issue. I see my teammate, Darrell replied to you through a support case. We can continue the conversation there!
If anyone else is experiencing this, the current workaround is to downgrade and publish using Storyline 360 Update 85. For additional assistance, you can reach out to our Support team!Is there any other solutions to this issue, as we can't downgrade to 85.
Hi MrJitin,
I'm sorry to hear you're also experiencing this issue. Our product team will soon release a fix for this bug. In the meantime, you can try upgrading your project text to Modern text. We found that it resolves the problem linked to this discussion as well.
Please don't hesitate to reach out if you have additional questions.
Hello everyone, 🎉
I have some great news to share. We just released another update for Storyline 360. In Update 93, we’ve included important fixes and new features. One of the bugs we’ve fixed:
- Dynamic variable placeholder values disappeared after resizing the browser or preview window
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
