Forum Discussion
AndreaKoehntop-
3 years agoCommunity Member
Hi Wendi, and welcome to the E-Learning Heroes community!
I tested this on my end, and adding a shadow to a picture worked as expected.
Since I couldn’t reproduce this issue, let me ask you a few questions to begin troubleshooting:
- Have you tried copying the picture into a new .story file?
- Is this issue isolated to one picture, or every picture when you try inserting a shadow?
- Have you attempted a repair of Storyline 360? Here are the instructions.
If none of these steps solves your issue, I'd like you to open a case with one of our Support Engineers.