Forum Discussion

EPurtell's avatar
EPurtell
Community Member
11 years ago

Play and Stop buttons greyed out in Timeline

Sometimes my Play and Stop buttons are greyed out (and can't be used) in my Timeline in Storyline. What could be causing this, and how can I reactivate them? Thanks!
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 years ago

    Hello Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).

    In this update, we have implemented a fix for:

    • Timeline preview buttons weren't always clickable.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

Davidkolmerwork's avatar
Davidkolmerwork
Community Member
Shannon Connor

Just a note that this still happens in February of 2022. I have a video-heavy course as Lyn mentions above, but I'm on a pc. Every once in awhile the play button is grayed out on the timeline. Sometimes going to another slide helps, sometimes not. Today nothing helps...

Oh, Shannon had a good image already.

GraceO's avatar
GraceO
Community Member
3 years ago

This happens to me several times per hour. Apparently it's been a problem for over 7 years.

I have to save, get out of Storyline, and load it back up again.

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