Forum Discussion
Play button at start up - no audio on course
Hello,
So a client recently approached me saying that the big play button keeps appearing on courses at start up. I'm about to tell them that's common behaviour, but I searched a bit more and, acc...
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Great! I just saw the email (it ended up on my junk folder), so I'll keep an eye out.
Just as FYI, this is the site our client is uploading the content to (https://www.mayoresactivos.com.ar/PracticasbnaMAS). It's a free, open project for elderly people so they learn to use a banking app (as well as ATMs and home banking), and where they say are seeing the play button (I have tried it on different devices and can confirm).
I have sent the demo file to our client with the workaround and see how it goes for them. Meanwhile I'll just sit tight.
Thank you for your assistance!
