Forum Discussion
play head doesnt work and storyline crash
good morning Staff, since yesterday i can't use the playhead because it is blocked, i.e. when i click play it stays still and i hear the audio, this happens on every .story source file i open. In a...
Hi Marco! So sorry to hear about this tight spot you're in; no worries, we're here to help!
I've opened a support case on your behalf so you can work 1:1 with a support engineer. As soon as you receive an email with an upload link, please send the troublesome file so our team can help troubleshoot. We will reach out shortly after testing your file with the next step!
