Forum Discussion
Player Error message
Been using Storyline 3 for years. Today I tried to access the Player and I got an error message, which asked me to send a report. I have tried older courses and a new one but get the same error. Everything else works as it should!
Thanks
Hi Ken,
Thanks for reaching out and sharing what you are experiencing when accessing the player in Storyline 3. I'd be happy to help you with this.
Do you know what version of Storyline you're using?
- You can check by going to Help > About Articulate Storyline
In Build 3.8.20838.0, we removed the remnants of Flash from the authoring environment. We are currently on Build 3.12.24693.0. Download the latest update here.
Hi Leslie
We are on an older build so I have asked our IT dept to update us.
Thank you for replying.
Sounds great, Ken. I appreciate the update, and feel free to pop back in if needed.
