Forum Discussion

IrisSchlabitz's avatar
IrisSchlabitz
Community Member
10 days ago

Player features in Lightbox slide not accessible

I was wondering why the player features (like captions, speed etc.) are not accessible within the Lightbox slide?

The main slide from where the lightbox is opened does not contain captions, so the user cannot turn captions on or off in the Lightbox slide. There is no speech set on the menu slide, so a caption on or off cannot be activated.

Is this a bug?

I am using the modern player, in the settings captions and scrollbar etc. are activated.

 

 

4 Replies

  • Hey IrisSchlabitz​,

    Happy to share some insight on this! Allow me to address each of your points individually.

    Closed Caption Visibility Within a Lightboxed Slide

    Thanks for following up and sharing how you've set this up in Storyline. For anyone else discovering this thread, Closed Captions within a lightbox slide do not display automatically. However, you can use the built-in Variable, Player.DisplayCaptions to determine when the captions will appear on a slide that's lightboxed. This Variable can be adjusted by a Trigger, with the Condition set to 'If this slide is lightboxed'.

     

    Seekbar Visibility Within a Lightboxed Slide

    Currently, Storyline does not support seekbar enablement when the lightboxed slide is active. Lightbox slides behave as an overlay on top of the main slide. Because of that, the lightbox cannot inherit the full set of player controls from where it was launched. 

    Thanks for letting us know this functionality is important to you. I'd love to provide our development team with insight into how this limitation is affecting you. If the seekbar were available while a lightbox is active, what would that change most for your learners? Would it give them more control over paced content, allow them to replay specific sections, or something else?

    Looking forward to hearing from you!

    • IrisSchlabitz's avatar
      IrisSchlabitz
      Community Member

      Hi StevenBenassi​

      thank you for your answer. Yes, indeed, it would make it easier for the learner to go through the content at their own pace, especially if they are looking for a specific part of the content.

      The user could speed up the video before opening the Lightbox, but this only becomes apparent after they have already opened it (as the speed of videos are also only available within the main slide). They would then have to go back, adjust the speed, and start over.

      And without a scrollbar, they also need to watch everything again from the beginning.

      Therefore it would be great and sensible to have scrollbar and speed, both available in lightbox.

  • robthenry's avatar
    robthenry
    Community Member

    This sounds like it could be related to how the lightbox slide handles the player controls. I’d check whether the same features are available when the slide is opened normally, which could help confirm if the limitation is specific to the lightbox mode. Hopefully there’s a setting that can make those player features accessible there as well.

    • IrisSchlabitz's avatar
      IrisSchlabitz
      Community Member

      I managed to get the caption button into the lightbox within the trigger (ticked the option box there).

      But the scrollbar remains hidden, although selected in the custom player features.

      If slides are opened normally (no lightboxing) all player options are there.