Forum Discussion
Please verify the file type is an image and try again.
Im trying to upload an image into the labelled image and I get this error.
I have tried different browsers - I'm using Chrome now. Still not working to upload PNG or JPEG.
I desperatel...
I'm experiencing this same issue now. I've tried different browsers and changing the file name. I uploaded an image into the Labelled Graphic interaction yesterday and it worked fine. Today that same image won't upload. I get the message: "Please verify the file type is an image and try again".
I need a resolution to this ASAP please.
Hi, Ronan! I'm sorry to hear you're having trouble uploading your file, and that the solutions you tried didn't work. Please open a support case here so you can get the best support for your issue. One of our customer support engineers will be in touch with you directly to help fix the problem!
