Forum Discussion
Poor image quality when uploading an image with Rise
- 6 years ago
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
Hi Alex,
I don't have an update to share at this time, and I know it's frustrating that this issue is still lingering in Rise. Rest assured our team is aware of the problem and we're looking into how we can come to a solution. I promise to keep you posted if we get a fix in place.