Forum Discussion
Poor image quality when uploading an image with Rise
Hello,
I created and saved-for-web a .png image in Photoshop. When I uploaded it with Rise (as a centered image in my blocks-lesson), it converted it with poor quality. Is it possible to avoid tho...
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
Hi everyone,
We know the way Rise 360 handles image compression isn't ideal for everyone, and we've been working on an alternative. We've got something the works that we're testing as we speak, and we're planning to release it before the end of September. As always, thanks for your continued feedback, and we'll let you know as soon as the next update goes live.
Have there been any updates on this? It's now 2 years later and I am having the same issues. The _NOPROCESS_ trick isn't solving anything either.
Hi Taylor!
The _NOPROCESS_ solution doesn't accept special characters in the file name. If you've made sure there are no special characters in the name and are still having problems with the image, please open a case here. We'd like to take a look and try on our end!
Please include:
- the original image file- a screenshot or recording showing the image quality has changed
