Forum Discussion
Potential issue - corrupted PNGs on publish?
In the last few days only, I have noticed that sometimes when I publish a course, some of the PNG files come out corrupted.
This seems to only happen on images that I am using the ZOOM feature on....
Hi Joe,
Yeah I always work locally, never on a network drive.
However, I wonder if this is something to do with my raid setup though?
My Storyline has always been prone to just crashing to desktop without warning but - just like the PNG corruption - only when publishing.
I reported this to Articulate and have had engineers screen share with me and see the crashing for themselves, but we didnt get anywhere. Its just something I have had to live with :(
My setup isnt abnormal I think. An M2 drive C: and then a raid D: 3 Tb working HDD.
Storyline is installed on C along with all Windows, programs etc.
And my client's work and all assets etc are installed on D.
But this is all local physical drives on my machine.
incidentally, copying the project file and assets to the C: and publishing direct from there neither solved the PNG corruption, or the crashing when publishing.
So Im at a loss (along with all the Articulate engineers!)
If you still feel up for the challenge, I'll happily open up a support case.
Thanks. Andrew
