Forum Discussion
Preview freezing randomly
Hi!
I've been experiencing a problem when previewing any project I'm creating on Storyline. It doesn't matter if it is one slide, a scene, multiple scenes or the entire project. The size of the als...
Sorry, I see my third sentence is incomplete...
The size of the project also doesn't matter. I've had the issue with a blank project as well.
Hello GerdaFourie-4b4,
Sorry to hear you ran into this issue.
Based on the description of what's happening, it sounds like you're running into an installation issue. If you're already working locally when creating your Storyline 360 projects, try repairing your Storyline 360 installation to see if this fixes the issue. If the issue persists, please open a case with our support team here to connect with a support engineer for further troubleshooting.
