Forum Discussion
Preview, timeline and Export error
Hi everyone, For about a month now, some of my projects have been generating errors when exporting, playing slides from the timeline, or previewing. Specifically, when I launch a preview, the slide ...
Hello Irene,
Sorry to hear about your experience with the Storyline courses. I agree with Judy. Submitting a support case to our Support Engineers would help isolate the issue, as they can provide targeted help.
You can also opt to go through these initial troubleshooting steps before opening a case. If you're already working on your local drive, try running these steps to fix possible installation issues. If these don't help, you can reach out to us in a support case so we can dig deeper into the problem.
