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RhoDicr's avatar
RhoDicr
Community Member
3 years ago

Problem uploading video into Rise

When trying to upload a video to a Rise block I receive the following error.

  • Hi Rho! Sorry to hear you're getting an error when uploading a video. Got some questions and some things for you to try:

    • Are you connected to VPN or a personal network?
    • Please try to go into Incognito mode and reupload the video. Does it work?
    • Are you getting an error with just this video or any video that you upload?
    • May I know which browser you are using? Have you tried the other supported browsers and is the issue browser-specific?