Forum Discussion

DinaChan's avatar
DinaChan
Community Member
1 year ago

Problem with cursor in the TextEntry field

Hi,

Apparently, when converting a file, there is a problem with the cursor - in the TextEntry field - it constantly jumps to the end when you edit the text.

Maybe someone knows how to fix this problem?

I uploaded the converted demo - with a problem with the cursor:

https://360.articulate.com/review/content/bce4e8c0-9613-4c16-997b-46ca5c36b3eb/review

Link to the original file - the cursor works fine: https://360.articulate.com/review/content/1edff3cf-96ec-4eeb-bb15-dcaf6f462d7e/review

storyline 360

3 Replies

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    1 year ago

    Hello Dina, 

    Sorry to hear that you ran into this issue. We are currently tracking a known bug that causes the cursor to move to the wrong position when editing text in a multiple-line data entry field. The identified workaround is to downgrade your installation to Storyline 360 Build 3.89.32618.0.

    I've added this ELH post to the bug report so we can notify you as soon as a fix is released.

  • GavinInnes-2b58's avatar
    GavinInnes-2b58
    Community Member
    1 year ago

    Hi Jose, 

    Is there any update on this as we have encountered the same issue?  many thanks

    Gavin

    • EricSantos's avatar
      EricSantos
      Staff
      1 year ago

      Hello Gavin and Dina,

      Good news—the bug reported in this post has already been fixed! Launch the Articulate 360 desktop app on your computer to take advantage of this fix, and click the Update button next to Storyline 360. You can find our step-by-step instructions here.

      Please let me know if you need additional help.