Forum Discussion
Problem with "resume to saved state when revisiting" on base layer
Hello,
Since the june version of storyline I encounter a problem with the layer. When I select "resume to saved state when revisiting", it does not work.
Do you have any solution ?
6 Replies
Hello Equipe média Nantes!
Thank you for reaching out! What you're running into is a bug that we've logged in Update 88 and is currently being worked on for an upcoming release. I'm sorry for the trouble! We will update you as soon as we ship the fix.
Hello Equipe média Nantes, 🎉
I have some great news to share! We just released another update for Storyline 360. In Update 91, we’ve included important fixes and new features. One of the bugs we’ve fixed:
- When revisiting slides, object states, layers, animations, and audio started over, even if they were set to resume saved states
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
I am experiencing the same issue where my slides are resetting to initial state when revisited. I have 'resume saved state' selected but it's not working. This issue seems to be locking the next button on revisit (i'm using restricted to lock, so this should be unlocked when revisited). Note: I have the latest version.
What am i doing wrong here? (Thanks to anyone who can help)
Hi TahliLake,
Thanks for reaching out!
Is this happening during preview mode or when published? If you're comfortable sharing your file, I'd like to take a closer look at how your course is set up. You can upload it here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete!
Thank you, Kelly! Any help would be greatly appreciated!
I have shared my document via the support case process. Look forward to hearing from you.
Hello TahliLake,
Good call on opening a support case. I can see that you're already working with my colleague Cleo. You're in good hands, and we'll continue troubleshooting your project file over in the support case!
