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TomFowler's avatar
TomFowler
Community Member
5 years ago
Solved

Problem with Rise duplicating files when published

Hi All,  I've published 5 Rise courses, 1 of which uploaded to our Cornerstone LMS fine, however the other 4 spat out 'Critical error - Unable to unzip file... file analyticsframe.html already exi...
rise 360
  • Crystal-Horn's avatar
    Crystal-Horn
    2 years ago

    Hi folks! We wanted to share here that this issue has been fixed:

    Duplicate Storyline 360 files were included in the exported package when duplicate Storyline 360 blocks were included in a course.

    Please republish your Rise 360 courses to take advantage of the cleaner file structure! Please reach out to our support team if you see anything unexpected.

BarbiBrown-5ed5's avatar
BarbiBrown-5ed5
Community Member
2 years ago

I'm having this issue too and replied to another thread. It just started happening to me to day. 

 

I posted

Hi, I'm using Rise to compile a scorm  1.2 file to load into Cornerstone and it keeps showing a duplicate file error. I've tried to run it as scorm 2004 also with the same issue. I then went into my previous rise files to see if this issue existed there and it doesn't. So I tried to recompile a previous file and it's now adding the multiple javascript files with the same name. I can't rename the files individually, it changes all the names. No storyboard, just a simple MP4 to Scorm file conversion. Is this a known new issue?

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