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AnneReneMauurin's avatar
AnneReneMauurin
Community Member
2 years ago
Solved

Problem with transparent background graphic in Master slide after upgrade aug. 22nd. 2023

We upgraded to yesterday's release this morning, and suddenly the transparent background graphic on the master slides is no longer transparent.

Is anyone else having that problem?

I thought it might just have been me - but my colleague has now reported it to. We've both reverted to the July release, and the problem is solved for now.

I've attached the three slides in the courses that have that background graphic, it might help.

I have reported it to Articulate support.

  • Hi everyone,

    I have some great news to share! We just released another update for Storyline 360. In Build 3.79.30921.0, we've included a couple of fixes.

    One of the bugs we've fixed is: 

    • Images with transparency appeared darker in the Storyline 360 editor

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

16 Replies

  • Good morning!

    A good night's sleep and now slightly less confused, I went to check out the Flash-issue but on another course.

    Now I see what you mean, I don't even have to go to an older version than the july update, and the flash option is there to choose. It used to be available in SCORM too, until we had published them all to HTML-5.
    Does this have any baring at all on the transparency issue at all? If it hasn't, I'll ignore it, since we don't publish to web.
    Thanks for your patience - I'll see if I can find mine and re-innstall it. 🤦‍♀️😁

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Anne-Renee!

      I see that you've been getting some great help from Jurgen, but I just wanted to pop in and share that our team is actively monitoring a bug that causes transparency to appear stronger than the numerical value for images in edit mode.

      I've linked this conversation to the bug report and will update this thread as soon as we have any news to share. In the meantime, as a workaround, we suggest downgrading to an earlier version of Storyline 360 (Build 3.78.30747.0) where this behavior cannot be replicated.

      We appreciate your patience and apologize if this issue has been slowing you down!

  • the same problem occurs with transparent png (without set transparency in storyline)

  • Hi everyone,

    I have some great news to share! We just released another update for Storyline 360. In Build 3.79.30921.0, we've included a couple of fixes.

    One of the bugs we've fixed is: 

    • Images with transparency appeared darker in the Storyline 360 editor

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!