Forum Discussion
Problema com Vídeos
Boa tarde,
Criei um projeto no Rise 360 com um vídeo, porém quando subo ele em Scorm para o LMS o vídeo não roda.
Conseguem me ajudar se na hora de salvar em Scorm, preciso fazer alguma configur...
Hi UC UniCLAMED,
Sorry to hear that you ran into this issue.
The first thing you can test is to see if the behavior you're experiencing is LMS-specific. To do this, you can upload your course in SCORM Cloud and check to see if the video in your Rise 360 course will play there. If your course works in SCORM Cloud but not in your LMS, please work with your LMS support team so they can check what's preventing the video from playing on their end.
If your video fails to play in SCORM Cloud, try re-encoding it using a tool called Handbrake to see if this fixes the issue. Here's a quick video that shows you how.
