Forum Discussion

DanielePereira's avatar
DanielePereira
Community Member
9 months ago

Problema para importar PPT

Boa tarde,

Não estou conseguindo importar PPT para o Storyline. Aparece a mensagem abaixo.

Conseguem me ajudar? 

 

  • Sometimes I have received that message. The cause was that I have Windows File Explorer set to show a preview of the files. When I chose a file to import, if I clicked import before the preview had finished opening the file for a preview, it has locked the file. Windows will not open a file in two places at once (preview and Storyline). I had to wait for the preview to finish with the file before I clicked import, or turn off preview.

    Of course, there can be many other reasons, but that is one.  Did you click to find out more (haz clic para aprender mas)?

  • Boa tarde,

    Detectamos que era a versão do PPT e também o diretório onde estava salvo.

    Obrigada. 

    • EricSantos's avatar
      EricSantos
      Staff

      Hi UC UniCLAMED,

      Thanks for sharing the update. I'm glad to hear the issue is now fixed.

      If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!